PATIO HEAVEN® LIMITED WARRANTY INFORMATION

PROPER PRODUCT CARE IS ESSENTIAL FOR PRESERVING YOUR RIGHTS UNDER THIS WARRANTY. FAILURE OR NEGLECT TO PERFORM REQUIRED PRODUCT CARE WILL VOID THIS WARRANTY. PLEASE REFER TO THE PRODUCT CARE SECTION OF www.tropitone.com WEBSITE FOR REQUIRED PRODUCT CARE.

Warranty is valid from the date by purchase to the original purchaser only. Proof of purchase (original sales receipt including purchase date) is required. Photos or inspection may be required.

FOR 3 YEARS:

• The Patio Heaven® warranty covers aluminum outdoor patio furniture frames and fire pit frames for three years. If your Patio Heaven® frame fails structurally during normal usage within three years, Patio Heaven® will repair or replace the frame (with same or similar product if discontinued) at no charge. If the finish peels, cracks or blisters within three years, Patio Heaven® will repair, refinish or replace the frame (with same or similar product if discontinued) at no charge. From time to time there may be minor variations in color and texture of finishes.

  THIS WARRANTY SPECIFICALLY DOES NOT COVER SUCH MINOR VARIATIONS IN COLOR AND TEXTURE OF FINISHES.

• Woven products are warranted against manufacturer’s defect for three years.

• Patio Heaven® natural stone tops are warranted for a period of three years from the date of delivery to the end user against structural failure due to defects in the materials or workmanship. Natural stone tops (Granite, etc.) are made with durable, high quality natural stone. They are hand crafted, making each piece unique. There is naturally some variation in the color, texture, veins and gloss levels. This variation is normal and not warrantable. Patio Heaven® tabletops are designed for normal, outdoor use in a residential setting. However, all natural stone tops require periodic maintenance to preserve their natural beauty. This maintenance will help protect the surface from deterioration, staining, and in some cases cracking which can occur if left unsealed.

  THIS WARRANTY SPECIFICALLY DOES NOT COVER STAINS, FADING OR DISCOLORATION IN ORIGINAL COLOR, TEXTURE, OR GLOSS, OR DAMAGE DUE TO NEGLIGENCE, IMPROPER MAINTENANCE (SEE CARE AND MAINTENANCE GUIDE), ACTS OF GOD, OR ALTERATIONS OR MODIFICATIONS OF ANY KIND, MADE BY ANY PERSON OR PERSONS, AFTER THE PRODUCT HAS LEFT TROPITONE®. THIS WARRANTY SPECIFICALLY DOES NOT COVER SCRATCHING, CHIPPING AND PITTING THAT NORMALLY OCCURS IN NATURAL STONE SURFACES. MOISTURE CAN BE ABSORBED INTO SOME NATURAL STONE WHICH IS POROUS OR VEINED, WHICH CAN THEN FREEZE AND CAN CAUSE THE STONE TO CRACK. THIS IS NOT COVERED BY THE WARRANTY.

FOR 1 YEAR:

• The warranty covers workmanship on cushions, patio and market umbrellas and slings for one year against tearing or zipper malfunctions. Fabrics are constructed of various types of yarns and various numbers of yarns in the warp and fill. Such variations in construction result in variations in sag and sag recovery.

  SUCH VARIATIONS IN SAG AND SAG RECOVERY ARE SPECIFICALLY EXCLUDED FROM THIS WARRANTY.

• The warranty covers fire pit hardware for one year against manufacture’s defects. Hardware includes: burner, burner tray, burner cover, grill grate, blow out box, gas valve, switches, hoses, lines & wires, regulator, valves, spark igniter, fittings, fire media. The warranty specifically excludes the battery.

FRAME MAINTENANCE:

Patio Heaven® recommends weekly or biweekly periodic cleaning of surface buildup to reduce the likelihood of blistering of paint and oxidation of frames. Patio Heaven® also recommends quarterly waxing of your Tropitone® frames to assist in your product’s maximum longevity. Failure or neglect to perform required care may likely result in surface buildup of a white chalky substance which may cause the paint to blister and frame to oxidize. Such failure or neglect will void the Warranty.